Friday, October 17, 2025

State, FEMA Ending In-Person Support For Eaton Fire Survivors

[photo credit: State of California]

The California Governor’s Office of Emergency Services and the Federal Emergency Management Agency will end in-person operations at Survivor Support locations in Altadena at 5 p.m. on Friday

The California Governor’s Office of Emergency Services and the Federal Emergency Management Agency will end in-person operations at Survivor Support locations in Altadena at 5 p.m. on Oct. 17.

The decision follows a steady decline in demand for face-to-face assistance related to the Eaton Fire.

Virtual support will remain available after the in-person sites close, allowing survivors to continue accessing FEMA and state resources online or by phone.

Residents can visit DisasterAssistance.gov or call 800-621-3362 daily from 4 a.m. to 8 p.m. for federal assistance. State recovery information will remain accessible at www.ca.gov/LAfires/ .

The U.S. Small Business Administration will continue to provide in-person services at the Altadena Community Center, 730 E. Altadena Drive.

The Small Business Administration will also continue in-person services at a location in Los Angeles.

Los Angeles County officials said the Altadena Community Center will also remain open to connect residents with County programs and recovery resources. Updated information is available at dcba.lacounty.gov/Altadena-Center.

The Disaster Case Management Program, funded by FEMA, will continue offering support for survivors with unmet disaster-related needs through Oct. 17 at Survivor Support locations. After that date, survivors can reach the program by calling (833) 775-DCMP or (833) 775-3267.

State and federal officials encouraged survivors to continue using online and phone services to access long-term recovery assistance after the transition.

For more call 800-621-3362 or visit DisasterAssistance.gov.