Wednesday, March 18, 2026

Metro Launches Safety Data Hub Covering Pasadena A Line Stations, Altadena Bus Routes

[photo credit: Metro]

Riders can now access crime statistics, response times and security data for local transit services through a new online tool

The Los Angeles County Metropolitan Transportation Authority on Monday launched a new online Safety Hub that gives Pasadena and Altadena transit riders access to crime data, security activity and response times for the A Line stations and bus routes serving both communities.

The hub, available at metro.net/safety-support/, provides centralized safety information, according to Metro. It connects to a Public Safety Dashboard providing station-level data on security deployments, crime demographics and other metrics for Metro’s system, which recorded 305 million boardings in 2025, according to a Metro press release. Metro serves Pasadena through six A Line rail stations and Altadena through bus routes 660 and 662.

Metro said the hub was developed with input from riders and the agency’s Public Safety Advisory Committee, a 15-member body established by the Metro Board in June 2020 to bring community perspectives into safety policy. Two original committee members had Pasadena ties: Florence Annang, an executive member of the NAACP Pasadena Branch and co-chair of Pasadenans Organizing for Progress, and Darryl Goodus, vice president of adult programs for Villa Esperanza Services in Pasadena, according to Streetsblog LA.

The dashboard is aligned with Metro’s Bias-Free Policing Policy and Public Safety Analytics Policy, the press release stated.

“The launch of our Safety Hub reflects our commitment to openness and accountability,” Metro Board Chair Fernando Dutra said in the press release.

Los Angeles County Supervisor Holly J. Mitchell, who authored the board motion creating the data dashboard, said in the press release, “Transparency and data integrity are essential to building public trust.”

Metro CEO Stephanie Wiggins said in the press release, “The Safety Hub provides transparent, easy-to-understand information about what’s happening across our system and how we’re responding.”

The hub launch follows Metro’s March 3 announcement that violent crime across the system declined 6.7% in 2025 compared to 2024, the second consecutive annual drop, according to a separate Metro press release. Metro attributed the decline to its public safety strategy, which includes development of an in-house Department of Public Safety under Chief William “Bill” Scott, the agency’s first chief of police and emergency management, hired in May 2025.

An October 2025 customer experience survey of more than 9,000 riders showed satisfaction at 87%, which Metro attributed to a cleaner and safer system, according to the press release.

Metro’s characterizations of the hub as providing accessible, comprehensive data have not been independently verified. Whether the hub addresses specific safety concerns raised by Pasadena and Altadena riders will depend on ongoing data quality and community engagement with the tool.

The hub is accessible at metro.net/safety-support/. Metro said it will be updated regularly.